Frequently Asked Questions (FAQs)

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What empirical proof of utilizing best practice, methodology and philosophy?
See links below for electronic informational packet containing statistics and letters of recommendations

What empirical proof that your training results in a reduction in assaulting behaviors?
See links below for empirical data (generated by independent sources) containing statistics that the use of HWC’s program has resulted in the reduction of assaultive behavior

What is the percentage breakdown of your company’s clients; i.e., juvenile facilities, jails and prisons, law enforcement, mental health facilities, schools?

  1. MH facilities including hospitals, clinics, nursing homes, DD, MH/MR, group homes, RTCs and RFTs approximately 35%
  2. Juvenile facilities including state contracts, private providers, probation, security and detention approximately 25%. Note, we currently have the state Juvenile Justice contract in approximately 15 States.
  3. Schools (including pre-k) approximately 40%

What are the specifics of your training requirements for a “basic” (not instructor) student? Train-the-Trainer (Instructor) requirements?
HWC’s standard training proposal is as follows. Note our training proposals can be customized to suit the needs of the specific facility i.e. pre-k training is different from a secure correctional setting. The training structure below is simply the most common form of training we provide.

  1. 8 Hours HWC Verbal Program
  2. 8 Hours HWC Basic Physical Program
  3. 8 Hours HWC Train the Trainer Program for 10 Instructors. 16 Hours for 12-20 instructors.

HWC provides on-site training where HWC will send an instructor to the facility to provide training. HWC also offers training seminars conducted in states around the country where facilities can send employees to become trained in HWC’s verbal, basic or instructor training. HWC has pricing for on-site training and a separate pricing structure for seminar training.

How is HWC unique?

  1. There are several vendors with whom we compete whose physical program contains components originating and developed by HWC’s founder, Bruce Chapman. These vendors obtained their expertise by going through HWC’s training or by having one of HWC’s trainers train them and assist them through a breach of contract with their program. Should the programming of these vendors come into question, HWC would be the authority, not the contracted vendor. In contrast, HWC was created by its founder and President, Bruce Chapman. Bruce is an expert in non-lethal force and passive restraint and has been qualified as such at administrative hearings, state and Federal Court and an Indian Tribunal. As such, Mr. Chapman can testify both as a factual witness concerning the contents of HWC’s program and teaching methodology, empirical evidence, best practices and research as well as a passive restraint and non-lethal use of force expert.
  2. In 1995 HWC’s program was reviewed for use at NYS by one of this nation’s leading if not the foremost forensic authority, Dr. Michael Baden. Dr. Baden approved HWC’s program (including HWC’s patented prone restraint) for use in NYS.
  3. HWC’s program is modular and three-dimensional (both the physical and verbal components). Meaning that the program and tools provided are fluid and can adapt to situations that are in motion, not static.
  4. HWC’s program is effective and therapeutically sound both physically and emotionally for both the staff and client. If staff do not feel safe then anger and fear rather than care becomes the dominant emotion. Therefore it is equally important to treat the needs of the staff as well as the needs of the client so that staff feel they have the tools to manage behaviorally charged situations that may become dangerous. An environment where staff are fearful and become angry that they are placed in dangerous situations is an unbalanced and unhealthy environment for both the staff and the client. The longer the unbalance is allowed to exist and the more severe the unbalance, the more unhealthy the environment. HWC’s program brings elements of self-awareness, self-assessment, personal-growth, truth and honesty that is severely lacking in other programs.

What holding methods does HWC teach?

HWC teaches client facilities that the type of restraint that is used is the least restrictive method that is effective for maintaining the safety of the staff, and clients (both the client/s acting out and the non-acting out clients). HWC teaches standing, kneeling, seated, face up and face down restraint. The facility can contract for whatever training it feels is required to maintain safety. HWC also has specialized holding methods and restraint for young and smaller children, pregnant females, clients who are contraindicated for floor holds, breaking up fights and third person saves. HWC also teaches transitions from personal defense to restraint and for facilities using therapeutic mechanical restraints or i.e. in juvenile facilities, handcuffs, HWC teaches transitions from physical to mechanical restraint. This is just a brief overview of our training capacity. Contact us for additional information.

Does your model address chemical seclusion?

Are you available for technical assistance?
Yes. We are available for technical assistance during normal business hours and for emergencies 24/7/365.

How long has your program been in existence?
HWC was established as a training company in 1984. Prior to that the program underwent a 10 year research and development process at Pennsylvania Hospital in Philadelphia – one of the most advanced and progressive psychiatric hospitals in the country.

Our Trainings
JULY 09 - 11, 2019
JULY 12, 2019
JULY 15 - 17, 2019
JULY 29 - 31, 2019
JULY 31 - AUG. 02, 2019
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A Word From You
"I like the HWC verbal intervention philosophy and methodology, which most readily lends itself to the experienced program person.  S.O.R.M. and the Simplified Ego Model go right to the heart of what good child care is all about "
Gene Cavaliere