Handle With Care (HWC) has been a leader in the field of crisis intervention, behavior management and restraint for over two decades.  Developing successful Behavior Management and Physical Restraint Training models which have become the  “standard of best practices” for the human services industry.  The following are statistical references demonstrating the effectiveness of HWC in state developmental disabilities programming:

• 1988
• 1999
• 2001
• 2002
• 2003
• 2004
• 2005
• 2006
• 2007
• 2008
• 2009

Handle With Care continues to improve the quality of its Best Practices through feedback reports from clients using HWC’s verbal program and physical program.  HWC’s verbal and physical programming including the PRT is used in many thousands of facilities and many tens of thousand applications each year, having zero catastrophic patient injuries, very few minor injuries, lower restraint usage and lower holding times overall, system-wide.

• Hunterdon Developmental Center (HDC) began contracting with HWC in 1987.   In a fourth quarter evaluation of the first year after adopting HWC’s program, the report concluded that, after one year of careful close supervision and evaluation of the HWC program … cottage rankings for violence were dropping from highest to lowest and the number restraints, holding times, etc., fell.

• New Lisbon Development Center (NLDC) began contracting for HWC’s training in 2003. After six quarters of using HWC and the PRT, NLDC reduced the number of assault incidents by 48%, the number of self-inflicted injuries by 54% the use of mechanical restraint by 83%.
• Harmony Hill School (HHS) began using HWC in 2001, serving  about 80 youth (55 Residents and 25 Day Students). With the addition of HWC to our program, restraints are down 2/3rds.  We feel that to be a positive and significant decrease. Of that, our youth injury rate is at about a constant 2% to 3 % per year…more.
• Kent County Schools (KCS) Intervention Specialist: I have taught children with autism for 12 years.  My first teaching experience was through employment at a residential school servicing students with autism…I was one of the first employees to become a trainer.  The techniques I learned were different from my previous training.  I felt confident and safe in a crisis situation.  My district has been using HWC for four years.  There has never been a student or teacher injury. .more..