Newsletter Section

HWC Spring 2015 Newsletter!

HWC News & Updates

Hello!  This HWC Newsletter focuses on the Horizon.  We will explore trends in managing challenging behavior; how science is finally catching up with what HWC has known for decades; new HWC projects and HWC’s advocacy regarding restraint regulations around the country.  We hope to inspire you to join our community.

56 % Reduction in number ofrestraints and injuries

Company experiences a 56% reduction in number of restraints and injuries one year after switching to HWC.

This experience is not unique, most schools, hospital and facilities that switch to HWC experience a 30-50% on average reduction in number of restraints and injuries.

One reason: HWC uses definitive not tentative touch.

Tentative v. Definitive Touch: How science is finally catching up with reality 

There is a distinction between tentative v. definitive touch that science is finally catching up with.  Science is finding that tentative touch overstimulates, excites  and further agitates someone whereas definitive touch creates safe-feeling, calm and secure therapeutic state of mind.  

A holding method that is tentative does not convey clear and safe parameters reflects and belies the fear, apprehension and absence of commitment of the person or people performing the hold. 

A hold like HWC’s PRT, communicates calmness and certainty and helps to reproduce a state of calm in the child and a more rapid return to emotional homeostasis and equilibrium.  In other words, a definitive touch hold performed by someone with a benign heart produces a more rapid return to a calm mind state.

Read more

Current Events: Indiana Public Schools – what happens when school policy prevents teachers from stopping fights 

A girl was attacked at an Indianapolis Public School (“IPS”) by a male student.  A cell phone video captured the attack involving a male student viciously beating a girl while a teacher watches.

The teacher never intervenes because according to IPS policy, staffers are not allowed to put their hands on students.

Find out why IPS’s policy is both ill-advised and illegal.

Read more

Wave of States looking to enact laws regarding restraint and seclusion in schools


Legislation at the Federal level to regulate restraint and seclusion in schools has repeatedly failed.  

As a result states are being lobbied by advocacy groups to pass restraint laws.  The following states have recently proposed or enacted restraint laws: VA, AZ, CT and WA. 

Contact us to request a legal synopsis of restraint law in your state.

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HWC Newsletter. Spring 2014

Inspirational Stories

Handle With Care added an inspirations category to our blog.  The first story is about a woman Bruce met while doing a training in Albany, NY.  Bruce writes, ” Today, I found a hero while I was training folks in Albany. I doubt I will ever forget her. She is young, pretty and all of 100 lbs. although, if you weighed her heart it would be every bit of 95 pounds and another 5 pounds of smile. Like many of you, she is a teacher who works with a population of severely disturbed and extremely violent little ones.  The school’s and her  first time being trained in HWC. The first thing I noticed behind her smile were her hands, which were utterly ravaged by bites, scratches and deep gouges. Some of her wounds were as fresh as yesterday and some were scars that, that like her smile, will likely never go away or fade from sight. I was told that she actually takes over whenever her co workers are performing a hold with one of their violent little children so that her co worker won’t be subjected to the same painful injuries as she.”  We added the category to give her and others recognition for their heroism and selflessness by dedicating a new “Inspirational” section on our HWC blog. To read the full story go to:  A place in our hearts.

Story update: HWC did a follow-up with the staff featured in the story.  Two weeks after being trained, hold times have decreased by 2/3, incidents have decreased, and staff are no longer being injured.


HWC’s Preschool and Early Elementary Aged: Small Child Program

HWC has been training nursery and preschool teachers and psychiatric hospitals serving children as young as 3 for three decades.  This youngest age group represents an ever-growing segment of agencies HWC currently serves and trains.  In 2011, we decided to create a separate “standalone” program designed specifically for pre-school and early elementary children.  The specialized collection of techniques in this new program has enabled us to create a combined “Basic”/Instructor Certification Program that can be delivered in just one day.  It is designed for everyone caring for very young or very small children from ages 3 to early elementary grades.

Parent Training:

HWC is also the only crisis intervention training company in the world that is providing parents with access to these same methods when their children are home. See:


Question and Answer

Q. I have been a certified HWC instructor since 2008 and a very big advocate of the program. I work in a public school which services students on the Autism Spectrum from ages 3-21. While using the PRT procedure I have seen that some of our students with sensory integration disorder are actually requesting the PRT because the proprioceptive input they are receiving while in the seated position. One of our verbal students actually asked to be “squeezed tighter” because he liked the way it felt. He also began to request to be restrained so he was put on a sensory diet to help satisfy his sensory needs and ward off behaviors, teaching him how to request hugs or squeezes when he felt that he needed the input.  Have you seen this before?

A. Yes.  First, what an outstanding plan for this child! You’re top loading him with sensory input during his best moments to extinguish a pattern of setting the stage to get it with the hold.  

We have always made the distinction between “tentative” touch (which can produce over stimulation) and “definitive” touch, which is what is perceived during a PRT when dealing with the assertion by many that touch is over stimulating to children with autism and, thus, restraint should be avoided at all costs.  When you  are able to convince people that all touch is bad, people become tentative when using it which reinforces the original assertive that it is overstimulating.  It becomes a self-fulfilling prophecy.  Definitive touch creates the opposite effect.

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HWC Newsletter. Winter 2013

This past year has been an interesting one.  The recent wave of violence in schools has brought reality and a realization of the intense need for safety in schools and human services to the forefront.  For the first time, we are seeing school boards, school superintendents, educators, principals, and human services providers all pushing back against continued attempts to place absurd restrictions on common sense responses to violence.

Bruce Chapman - Founder of Handle with Care

As we embark on this new year, we will continue our efforts to ensure that any legislation, regulation or policy that is passed provides for equal rights and equal safety for all.  We want to thank our clients for their continued support.  Always know that we are here if you need us.

Current Events

What’s new across the USA

Maine: Maine passed a regulation limiting the use of restraint only in instances where the student posed an imminent risk of physical injury.  The regulation has resulted in increased assaults, increased classroom disruption and increased property damage.  All the Maine school associations including Maine’s Educational Association, Superintendent’s Association, Principal’s Association and School Boards have issued public statements requesting that Maine’s DOE voluntarily change the regulation or face an administrative challenge.  Read Maine’s letters. Read Maine Press.


The Art of Limit Setting

Not too hard, not to soft . . . just right.

Boundaries based on overcontrol, undercontrol, and inconsistent control actually inhibit healthy testing, and reduce opportunities for learning and accepting personal responsibility. Limits are meant to provide clear and definitive answers to children’s questions about what is acceptable. They teach responsibility by holding students accountable for their choices and behavior. To do this effectively, limits must be clear, consistent, reasonable, appropriate and enforceable.

Question and Answer

Does HWC offer a comprehensive behavior management training that includes a classroom model with strategies for children between the ages of 3-7 years old with moderate to severe behaviors?

A. HWC might be the only company that can help you with a comprehensive training specifically designed specifically for this (3-7) age group.

HWC’s “Modified PRT for Smaller Children®” is a physical holding method specifically designed for small children. The hold is used at some of the most prestigious hospitals and agencies serving children and adolescents. Nursery schools across the country have been using HWC for nearly 15 years.

With respect to pre-school and early elementary (including early intervention, special education, head start, early head start and discovery preschools (TANF)), we have a stand-alone basic and instructor program specifically designed for use with 3-7 year olds. The HWC small child program includes a carry method which can be used to both safely restrain a child, and/or move him to a quieter area. It offers far more mechanical advantage (and stability) than the basket hold.

For more information go to:

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HWC Newsletter. Summer 2012.

Welcome to HWC’s first on-line newsletter. This past month has been really exciting for Handle With Care. We took a big step forward in advancing HWC’s visibility by entering into the realm of social media.

On The Legislation Front:

While school administrators and teachers are out on vacation, your United States Senate has been busy trying to pass legislation that will adversely affect you without you noticing.   If passed, this law will ban schools from using restraint and seclusion all in one foul swoop across the entire United States.  Teachers and Aides will no longer be allowed to remove a disruptive student from class; with some students deprived of an education and others a right to treatment.  You would think Congress has better things to do than waste their time contemplating legislation that will compromise the safety and rights of teachers and students, alike.

So, for the third time in three years, HWC has submitted our response to this latest attempt at restraint-free legislation.   The National School Boards Association (“NASB”) and the American Association of State Administrators (“AASA”) have expressed serious objections to this bill, as well they should.  Make your voice heard by contacting Senator Tom Harkin.

Bruce Chapman, Founder

Handle With Care Is On Facebook

HWC has entered into the realm of social media.

HWC has entered into the realm of social media. We are asking friends, family, clients and HWC practitioners to go to our  Facebook page and click “Like”.

We designed our FB page so that you can access HWC’s schedule, upcoming trainings and blog posts right from facebook. By clicking “Like” you can get notices of HWC’s upcoming training, current events or legislation that may affect you or your agency or school.

HWC Adds Several Trainings To Its Roster

Pre-School/Early Elementary School

While many companies are running away from training parents/foster parents and early childhood staff, HWC believes it is part of our mission.  HWC routinely extends the license and certification of schools and clients who want to offer training to parents, caregivers and foster parents.  We also directly train parents, caregivers and foster parents. Where HWC’s program for adolescents and adult offer safe and effective intervention techniques for these populations, our system for preschool and early elementary school clinicians and faculty is specially designed to be safe with young children. Read more . . .

Mediation, Communication and Relationship Building

HWC has also added programming to assist staff in their communication and relationship building skills. HWC’s Communication and Relationship training can be taught separately or as part of our overall peer mediation training program.   Read more . . .

Current Events

National School Board Association’s Comments to Congress regarding S. 2020 strongly opposed the restriction of the use of restraint and seclusion in planning documents.  Read comments . . . 

Maine’s newly enacted restraint regulation widely criticized.  School staff being trained in compliance see Maine’s restraint regulation “with total negativity.”  Maine’s regulation places schools in the untenable position of not being able to stop a child from “tearing things apart” and having to call the police for temper tantrums.  Read more . . .

American Association of School Administrators (“AASA”) Releases TWO Reports: How Seclusion and Restraint Protects Students and School Personnel.  Read first report . . .

AASA’s SECOND Report was written to denounce proposed Sentate bill S. 2020.  AASA’s report supports keeping rules regarding the treatment and behavior management of students in the hands of schools, not the Federal government.  The report also recognizes the use of restraint as being therapeutic stating ” that when used in the context of a behavior intervention plan, restraint in some cases serves both a protective and a therapeutic function . . . . Restraint procedures can reduce risks of injury and can facilitate learning opportunities that support appropriate behaviors.”  See HWC’s blog for our commentary.  Read second report.

Mohave County’s Paul Hernandez, a HWC Instructor, named State Detention Officer of the year. Read more . . .






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