About

Handle With Care  – A World-Leading Crisis Intervention, Verbal De-escalation and Behavior Management Program

Handle With Care (HWC) has been a global leader in crisis intervention, verbal de-escalation and behavior management training for over 40 years. We provide expert training services to human services staff, healthcare providers, educators, corporation, private organizations, families, and community programs, specializing in both verbal and physical intervention techniques.

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What Differentiates HWC From Other Programs

Patented With A Proven History and Medical Review

  • Reviewed by medical professionals, behavioral health practitioners, BCBAs and leading forensic authorities for nearly 40 years.
  • The Primary Restraint Technique® (PRT®) is the only patented physical restraint method, with standing, seated, and floor configurations to meet regulatory requirements.

Integrated Safety

  • HWC integrates both verbal and physical interventions to maintain safety, unlike many programs that lack this integration.
  • HWC’s physical techniques ensure safety, even in high-risk situations, where many other programs fail to provide effective or safe interventions.

Reduced Incidents and Injuries/ Increased Calm and Safety

  • Organizations report a 30-50%+ reduction in injuries and physical incidents after adopting HWC training.
  • HWC’s techniques promote faster de-escalation and fewer physical interventions.
  • HWC’s holding methods are engineered to be definitive, comfortable, and secure, promoting a quicker return to emotional stability.
  • Staff trained in HWC methods see reduced hold durations and fewer injuries.

Verbal Intervention Excellence

  • HWC’s verbal program is structured, intuitive, and self-correcting, offering clear guidelines for when and how to intervene.
  • Unlike other programs, HWC teaches how to time, withdraw, and apply interventions at various levels.

Distinct Physical Intervention Features

  • Team interventions, environmental safety use, and handling third-person saves.
  • Training includes breaking up fights, transitioning staff in and out of holds, and modular techniques that adjust force to be least restrictive yet effective.

24/7 Support

  • Direct access to the creator of HWC for technical, training, or incident-related questions.
  • Expert testimony available for civil or criminal proceedings if needed.

Extensive Client Base

  • Schools: Special Education, Nursery Schools, Elementary, Middle, and High Schools
  • Hospitals and Healthcare
  • Corporations and Private Organizations
  • EMT, ERs, Psychiatric and Mental Health Institutions
  • Special Education, Autism and Trauma
  • Hospital and School Security
  • Juvenile Justice & Residential
  • Military, State and Federal

Handle With Care is the only crisis intervention system designed and can be customized to meet the unique safety demands of each consumer group.

For more information contact us: Tel: 845-255-4031; E-mail: [email protected]