Human & Social Services - Handle With Care

Handle With Care
Human & Social Services

Defusing crises and building better relationships

40+ Years

Trauma Informed Training

70%+

Improvement in handling crises

Handle With Care - Human & Social Services

HWC’s behavior management program is about creating a culture where staff are equipped to manage the emotional rollercoaster of working with vulnerable individuals. At HWC, we focus on providing practical tools, like clear and simple de-escalation methods and combine that with the ability to recognize when someone just needs an empathetic ear. Our approach is grounded in the principle that it is less about what you say, and more about how you say it. People can tell when something is done for them versus when something is done to them.

"When I had the opportunity to learn and utilize a non-Handle With Care system, it was immediately clear to me that Handle With Care was easier to use and was safer for staff and clients."

Dylan Bjorkman - C-V Ranch

Key Training Components for Human and Social Services Settings

Adaptable to various settings. Handle With Care’s training is effective in a wide range of human and social services environments, including case management, social work, counseling, community programs, residential settings, group homes, youth programs, after-school initiatives, and Child Protective Services
Reduction in violent incidents: Our training leads to a significant reduction in violent incidents, verbal threats, and other aggressive behaviors
Trauma-informed, de-escalation strategies focused on maintaining safety and calm
Evidence-based techniques that make physical confrontations less likely to occur
Situational awareness & recognition of early signs of escalation including maintaining a safe distance, exit strategies and intervening as a team

"to date we have had no staff go to seek out medical attention due to injury from youth." "I am getting feedback regularly from staff regarding the use of HWC and the benefit it has provided to all. Thank you so much for your work and the benefits that HWC has given us."

Nathan Honeycutt, LPC - Clinical Director - Freeman Health,Ozark Center Turnaround Ranch

Handle With Care is recognized by professional and regulatory bodies, including IDEA, ADA, 504, CARF, COA, Joint Commission, and DOH, and complies with state and federal laws and regulations. Empowering staff creates a positive cycle resulting in reduced stress, higher job satisfaction, better outcomes and safer environments.